The Emotional Messenger.

Care Guide

More than a piece of jewelry. It tells a story and carries on precious moments & memories.

Stainless Steel Jewelry

Material Feature

Stainless steel is durable, tarnish-resistant, and easy to care for, making it a great choice for everyday wear and summer styling.

Daily Care Tips

Wipe with a soft cloth after wearing. If needed, clean gently with mild soap and water, then dry completely before storing.

Water & Wear Guide

Stainless steel is water-friendly and can handle everyday water contact, including showering. For long-lasting shine, we recommend drying it after getting wet and avoiding prolonged exposure to soap, chlorine, salt water, perfume, and harsh chemicals.

Good to Know

Stainless steel is more resistant to tarnishing than many other metals, but scratches or dullness may still happen with regular wear.

Solid Gold / K Gold Jewelry

Material Feature

Solid gold jewelry is valued for its lasting beauty and durability. It is more resistant to fading than plated jewelry, but it can still scratch, dent, or lose shine with daily wear.

Daily Care Tips

Wipe gently with a soft dry cloth after wearing. For deeper cleaning, use mild soap and warm water, then dry completely with a soft cloth. Store each piece separately to prevent scratches.

Water & Wear Guide

Solid gold can handle occasional water contact and everyday wear. However, we recommend removing it before swimming, cleaning, exercising heavily, or using products that contain chlorine or harsh chemicals.

Good to Know

Solid gold does not have a surface plating layer that wears off, but fine scratches, dents, or changes in shine may happen over time. This is normal with regular wear and can often be improved by professional cleaning or polishing.

Sterling Silver / S925 Silver Jewelry

Material Feature

Sterling silver is elegant, timeless, and skin-friendly for many wearers. It may naturally oxidize or darken over time when exposed to air, sweat, moisture, or chemicals.

Daily Care Tips

Wipe gently with a soft polishing cloth after wearing. Store your silver jewelry in a dry pouch or jewelry box when not in use. If slight tarnishing appears, gently polish it with a silver cleaning cloth.

Water & Wear Guide

Occasional water contact is usually okay, but frequent exposure to water, sweat, soap, perfume, lotions, or chemicals may speed up oxidation or affect the shine. Please dry your silver jewelry completely after it gets wet.

Good to Know

Slight oxidation is a natural characteristic of sterling silver and is not usually a sign of poor quality. With proper cleaning, sterling silver can often regain its shine.

Gold-Plated / Gold-Tone Jewelry

Material Feature

Gold-plated jewelry has a warm, delicate shine. Because the gold color comes from a surface plating layer, it needs gentle care to help maintain its finish.

Daily Care Tips

Wipe gently with a soft dry cloth after each wear. Store separately in a pouch or jewelry box to avoid scratches, friction, and rubbing against other pieces.

Water & Wear Guide

We recommend keeping gold-plated jewelry dry whenever possible. Water, sweat, soap, perfume, lotions, and chemicals may affect the plating and cause fading or color changes over time.

Good to Know

Color changes may occur depending on wear frequency, skin chemistry, and care habits. This is a normal part of plated jewelry wear and does not always mean the item is defective.

Pearl Jewelry

Material Feature

Pearls are naturally delicate and loved for their soft, gentle luster. Their surface can be affected by moisture, acids, perfume, cosmetics, and friction.

Daily Care Tips

Put pearls on after applying perfume, makeup, lotion, or hair products. After wearing, wipe gently with a soft cloth and let them dry naturally before storing.

Water & Wear Guide

Pearls should be kept dry as much as possible. Please avoid wearing pearl jewelry while showering, swimming, exercising, or in very humid environments for long periods.

Good to Know

Pearls are softer than many gemstones, so gentle handling is especially important. Minor surface changes may occur over time if pearls are frequently exposed to moisture, cosmetics, or chemicals.

Copper Jewelry

Material Feature

Copper is a natural metal with a warm, earthy tone. It may darken, oxidize, or leave a temporary green mark on the skin due to natural reactions with sweat, moisture, air, or skin pH.

Daily Care Tips

Keep your copper jewelry dry when possible. Wipe it with a soft dry cloth after wearing and store it in a sealed pouch or dry jewelry box when not in use.

Water & Wear Guide

We recommend avoiding prolonged water contact with copper jewelry. Sweat, water, soap, perfume, lotions, and chemicals may speed up oxidation or cause color changes.

Good to Know

Color change and temporary skin discoloration are normal characteristics of real copper and are not signs of poor quality. The green mark, if it appears, is usually temporary and can be washed off with soap and water.

Gemstone / Crystal Jewelry

Material Feature

Gemstones and crystals may vary naturally in color, texture, and pattern, making each piece unique. Some stones are more delicate than others and may require extra care.

Daily Care Tips

Wipe gently with a soft dry cloth after wearing. Store separately to prevent scratches, chips, or impact damage.

Water & Wear Guide

Occasional water contact may be okay for some stones, but prolonged moisture, soap, perfume, lotions, and chemicals may affect the surface, color, or finish. Please dry your gemstone jewelry completely after contact with water.

Good to Know

Natural stones may have slight differences in color, texture, pattern, or inclusions. These variations are part of their natural beauty and make each piece one of a kind.

Cord / String Bracelets

Material Feature

Cord and string bracelets are lightweight, comfortable, and easy to wear every day. However, woven materials may absorb water, sweat, dust, or stains over time.

Daily Care Tips

Keep the bracelet clean and dry when possible. If the cord gets wet, let it air dry completely before wearing or storing. Store it in a clean, dry place when not in use.

Water & Wear Guide

Cord bracelets can handle occasional water contact, but we do not recommend wearing them while showering, swimming, or during heavy exercise. Water and sweat may make the cord feel damp, dirty, loose, or worn over time.

Good to Know

Frequent water contact may affect the texture, color, and durability of the cord. Adjustable knots may also loosen faster if pulled too hard or kept wet often.

Need More Help?

If you are not sure how to care for your Sereney piece, please contact us through your original purchase channel,our official customer service email or online chat. We’ll be happy to help you find the best care method for your jewelry.